Meet the Management
You'll find us at the Four Corners in Webster in the former HSBC bank building which the agency purchased in 2003. Today's agency is managed by two sons of founder Gerard P. Smith who left a major insurance carrier in 1966 and set up a desk and telephone in the family room of his home in the Village. Tom joined the firm in 1977 as a sales agent . He became president in 1993 when his dad retired. His brother, Kevin, was appointed vice president.
Both are life-long residents of Webster, accomplished insurance agents and counselors. Along with an outstanding staff, we have carried on a business that's committed to the very highest level of service. Over the past 40 years the Smith agency has become one of the largest independent insurance agencies in the region.
We continue to be guided by the basic principals adopted by our founder: Trust. Reliability. Extraordinary personal service. YOU come first in everything we do. In other words...
We protect you as if you were family
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Thomas G. Smith, President Specializing in commercial and personal insurance properties ■ Certified Insurance Counselor (CIC) ■ Licensed independent insurance agent since 1977 ■ Member Independent Insurance Agents of New York
■ Member, Webster Chamber of Commerce ■ Current board member, Community Coalition for Economic Development ■ Past Chairman, Webster business Improvement District (BID) ■ Sponsor of Webster's Red Cross blood drives
Kevin J. Smith, Vice President Specializing in life, personal, and commercial insurance properties ■ Certified Insurance Counselor (CIC) ■ Licensed insurance agent since 1977 ■ Member Independent Insurance Agents of New York ■ Member, Webster Chamber of Commerce ■ Webster Chamber of Commerce/Case for Business Committee ■ Named "2009 Business Person of the Year" by the Webster Chamber of Commerce
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Our Team is Your Team
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| The Team |
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Margaret A. (Peg) Fess Director of Operations
Over 30 years of operations management Sales & marketing experience With GPS since 2008 |
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Michael Broker Sales Manager
Licensed Agent Over 5 years insurance experience With GPS since 2008 |
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Robert E. Molinaro Business Development Manager 20 years marketing experience With GPS since 2008 |
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Lynne Farnung Accounting Manager Over 30 years of accouting experience 16 years of insurance experience With GPS since 1995 |
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Julie Watson “Director of First Impressions”
The friendly voice you hear when you call The face that greets you when you visit With GPS since 1998 |
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| Commercial Lines |
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Dorette Griffin Account Manager, Commercial Lines
Licensed Agent Over 30 years of insurance experience With GPS since 1998 |
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Cynthia Gates Account Executive, Commercial Lines Licensed Agent Over 23 years of insurance experience With GPS since 2001 |
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Kim Kleinhenz Account Executive, Commercial Lines Licensed Agent Over 25 years of insurance experience With GPS since 2008 |
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| Personal Lines |
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Kristen Stewart Account Manager, Personal Lines Licensed Agent 20 years of insurance experience With GPS since 2003 |
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Colleen Parsons Account Executive, Personal Lines Licensed Agent Over 6 years of insurance experience With GPS since 2008 |
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Tina Osipovitch Customer Service Agent, Personal Lines Licensed Agent Over 18 years of insurance experience With GPS since 1999 |
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Michelle Robidoux Customer Service Agent, Personal Lines Licensed Agent Over 10 years of insurance experience With GPS since 2005 |
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